Privacy Policy

Recognizing the importance of personal information provided by customers (hereinafter "Customer's Personal Information"), we, HAX Tokyo, manage this information as described below to handle it properly.

1. Purposes for utilization of personal information

We utilize Customer's Personal Information within the necessary scope for achieving the following purposes. We will not utilize Customer's Personal Information for purposes other than the following without the advance consent of the customer.

  • For provision to customers of our  services

  • For provision to customers of information about our  services

  • For research and development leading to new  service

2. Provision of personal information to a third party

We will not, except in cases where legally permitted, provide Customer's Personal Information to a third party without the advance consent of the customer.

3. Security Control Action
We shall take actions to keep Customer's Personal Information accurate and up-to-date, and to prevent illegal access to the Customer's Personal Information as well as loss, destruction, falsification, or leakage.

4. Entrusting the handling of Customer's Personal Information
In the event that we entrust the handling of Customer's Personal Information, we shall obligate such entrusted person to take appropriate security control according to contract and we shall exercise necessary and appropriate supervision over such entrusted person.

5. Observance of laws and review of policies
We shall observe all applicable laws, regulations, guidelines and any other standards related to the handling of Customer's Personal Information, and shall periodically review and improve our policies as provided above.

6. Handling of personal information specific to products and services
We may in some cases separately stipulate handling of Customer's Personal Information, such as purpose for utilization, individually for specific products or services provided by us.

7. Disclosure, correction, and ceasing utilization of personal information
When requests are made by customers for disclosure, correction, or ceasing use of their own personal information, we shall endeavor to handle the requests properly and promptly upon confirming the identity of the customer. Please note that in response to such requests for disclosure, etc., we may ask the customer to present documentation confirming identity (driver license, passport, etc.).


8. Cookie

Access logs : 
A record of accesses to this site is automatically kept in access logs. This is done solely for statistically analyzing use of this site for the purpose of improving site usability. No customer's personal information is stored in the logs.

Use of cookies
We make use of cookies on some web pages. A cookie is a function that sends data from a web server to the user's browser and then references the data. It is not used to collect customer's personal information. The user's browser can be set not to accept cookies.

Handling of personal information on other websites
We cannot be responsible for personal information protection by other sites linked to from this site. Please confirm the policies of each site.

Please use the contact information below for making requests to us for disclosure, etc. of Customer's Personal Information, as well as for inquiries involving complaints or consultation.


Sumitomo Corporation HAX Tokyo

info@hax.tokyo

Mirai Lab Palette

Otemachi Building 2F MIRAI LAB PALETTE

100-0004 6-1, Otemachi 1-chome,Chiyoda-ku,Tokyo